Privacy Policy

Information We Collect

How We Use Your Information

We use the information we collect to:

• Manage H2B visa compliance and labor certificate tracking
• Send work-related SMS and WhatsApp notifications to employees
• Generate required DOL compliance documentation
• Process payroll and track work hours
• Provide compliance alerts and deadline reminders

SMS and WhatsApp Communications

If you have provided your phone number and consented to receive messages, we may send you:

• Visa and passport expiry reminders
• Work assignment notifications
• Transfer notices
• Season start and end reminders
• Compliance-related notifications

Message frequency varies based on your employment status and compliance requirements. Message and data rates may apply.

To opt out: Reply STOP to any SMS message at any time. You will receive a confirmation and no further messages will be sent.

To get help: Reply HELP to any SMS message for assistance.

We do not sell or share your phone number with third parties for marketing purposes.

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who help us operate the platform (Supabase, Vercel, Twilio, Anthropic)
• Government agencies as required by law (DOL, USCIS)
• Your employer entities (RBM Services, TruCo Services, Alpine) for employment management purposes

Data Security

We implement industry-standard security measures including encrypted data transmission, secure cloud storage, and access controls. We use Supabase for data storage with row-level security policies.

Data Retention

We retain employment records for a minimum of 3 years after the end of each labor certificate period, as required by DOL H2B regulations. SMS communication logs are retained for 1 year.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the information below. Note that some information must be retained for legal compliance purposes.

Children's Privacy

H2BTracker is not directed to individuals under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the new policy on this page with an updated date.

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